Refund Policy
Last updated 17 October 2026
We offer a 30-day money-back guarantee on AI-unit top-ups and the first month of a subscription. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. Where AI units have already been consumed, the refunded amount may be reduced by the value of units used.
Refunds are processed by our payment provider, Paddle, the Merchant of Record for all our orders. To request a refund, visit paddle.net or contact our support team at support@talenteam.com.
You can cancel a subscription at any time; cancellation takes effect at the end of the current billing period and no further payments are taken. Paddle's refund policy (paddle.com/legal/refund-policy) also applies to all orders.