Privacy Notice
Last updated 17 October 2026
Who we are
Release Compass is operated by Talenteam Limited, registered in England and Wales. Talenteam Limited is the data controller for the personal data described in this notice.
What we collect
We collect your name, work email address and organisation details when you sign up. As you use the service we store the statuses you set on release items, the notes your organisation takes, and the messages you send to the AI assistant.
Why we collect it
We use this information to provide the service: matching you to your organisation by email domain, showing release readiness across your team, and answering your questions through the assistant.
AI processing
Questions you ask the assistant, together with relevant release and organisation context, are sent to an AI provider to generate answers. Do not enter personal or sensitive data into the assistant.
Your organisation's data
Statuses, notes and chat threads are visible only within your organisation (chat threads are private to you). They are never visible to other customer organisations.
Legal basis
We process your data to perform our contract with you (providing the service), on the basis of our legitimate interests (security, fraud prevention and improving the service), and where required to comply with legal obligations (GDPR Art. 6(1)(b), (f) and (c)).
Payments and Paddle
Purchases of AI-unit top-ups and subscriptions are processed by Paddle, our Merchant of Record. Paddle collects payment and billing data (such as card and invoice details) to process orders, manage subscriptions, and handle tax compliance, invoicing and returns. TalenTeam does not store your card details.
Who we share data with
We share data with service providers that help us run the service (hosting, analytics, support tooling), with Paddle as Merchant of Record for purchases, with professional advisers where needed, and with authorities where required by law.
Security
We apply appropriate technical and organisational measures, including encryption in transit and at rest, access controls, and separation of each organisation's data.
Retention
We keep your data for as long as your organisation uses the service. When an account or organisation is removed, associated data is deleted within a reasonable period, subject to legal retention requirements.
International transfers
Your data may be processed within the TalenTeam group, which may involve transfers outside the UK and EEA. Where this happens we use appropriate safeguards.
Contact
To request access, correction or deletion of your data, contact us at privacy@talenteam.com.